Jason S Bradshaw

Meet Jason S Bradshaw: Global Authority on Customer Experience, Business Transformation & Culture-Driven Growth Jason S Bradshaw is an internationally recognized keynote speaker, bestselling author, and C-suite executive with a proven track record of transforming customer and employee experiences into powerful engines of growth. With over three decades of real-world leadership experience — starting his first business at age 14 — Jason has led transformative strategies across customer experience (CX), employee engagement, digital transformation, and marketing for some of the world’s most respected brands, including Volkswagen Group, Target, and Telstra. His keynote presentations are dynamic, evidence-based, and deeply human. Jason shares practical frameworks and emotionally resonant stories that inspire audiences to rethink how they lead, engage, and grow — whether in front-line service roles or the boardroom. Why Clients Book Jason: Bestselling Author of It’s All About CEX! and the upcoming 100 Days to Better CEX! Named a Top 30 Global CX Professional and Top 25 Global Thought Leader on Customer Experience Delivers actionable strategies that drive measurable results in customer loyalty, employee engagement, and revenue growth Combines big-brand experience with entrepreneurial energy to connect across industries Engaging, warm, and relatable — Jason makes transformation feel possible and practical