Falls Creek Alpine Resort

The Visitor Information Centre, located at 1 Slalom Street in the Falls Creek Resort Management office, serves as the primary resource for visitors. Situated upstairs at the corner of Slalom Street and Bogong High Plains Road, this centre shares its building with the Police Station and day shelter near Slalom Plaza and the Falls Express Chairlift. Staffed by local experts, the centre offers comprehensive information on activities, services, amenities, and general knowledge about Falls Creek. Whether you're seeking resort details, tour bookings, activity hire, or trail maps, the friendly team is ready to assist. In winter, they provide snow and weather updates, snowshoe trail information, and village guides. In summer, they offer information on road cycling, gym passes, event details, and fishing gear hire. For on-the-ground assistance, look for staff wearing jackets with the Falls Creek logo. Ski Patrol, identifiable by red jackets with a white cross, are also available for help on the slopes. For immediate assistance, call 5758 1234.